PRIVACY POLICY
Mirevonai™ is owned and operated by Shanghai Quanya Enterprise Consulting Service Co., Ltd. | Legal Representative: Wang Yongquan | Email: service@mirevonai.com | Phone: +86 18988588693
Business Address: Building 7, No. 3259 Huhang Highway, Fengxian District, Shanghai
Privacy Overview
This Privacy Policy explains how Mirevonai™, operated by Shanghai Quanya Enterprise Consulting Service Co., Ltd., may collect, use, retain, disclose, and protect information associated with website visits, orders, delivery, returns, refunds, and customer service communications.
We aim to handle information in a proportionate manner and to use it for legitimate store operations, customer support, security, recordkeeping, and applicable legal purposes.
Information Customers Provide
Depending on how a customer interacts with Mirevonai™, information may include:
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Name;
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Email address;
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Telephone number;
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Delivery address;
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Contact address;
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Order reference information;
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Products associated with an order;
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Delivery details;
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Tracking information;
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Return information;
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Refund records;
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Customer service messages;
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Information voluntarily supplied when contacting us.
Customers should avoid sending unnecessary confidential information through ordinary customer service communications.
Website and Device Information
Certain technical information may be generated when a visitor uses the website.
This may include:
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Device type;
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Browser type;
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Operating system;
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Internet Protocol address;
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Approximate location derived from technical network information;
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Referring pages;
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Website pages viewed;
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Interaction events;
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Timestamps;
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Cookie-related information;
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Security signals.
This information may be used to operate the website, identify technical issues, understand general website performance, and protect against misuse.
How Information May Be Used
Information may be used for purposes including:
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Receiving and administering orders;
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Arranging fulfillment;
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Supporting transportation and delivery;
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Responding to customer questions;
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Reviewing return requests;
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Administering approved refunds;
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Investigating damaged or incorrect goods;
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Maintaining customer support records;
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Protecting website security;
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Detecting suspected fraud or misuse;
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Improving website functionality;
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Maintaining appropriate business records;
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Meeting applicable legal obligations.
Cookies and Comparable Technologies
Our website may use cookies or similar technologies for functionality, security, session continuity, preferences, analytics, and website performance.
Certain technologies may be necessary for normal website operation.
Visitors may be able to manage some browser-based controls themselves.
Restricting essential functionality may affect portions of the website.
Service Providers
We may use external providers to support legitimate business operations.
These may include providers involved with:
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Website infrastructure;
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Hosting;
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Fulfillment;
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Logistics;
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Customer communications;
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Security;
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Analytics;
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Data storage;
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Professional services.
Information should be made available only to the extent reasonably required for the relevant service or where otherwise permitted by law.
Delivery-Related Information
Information required to complete or investigate delivery may be shared with fulfillment providers, carriers, or related logistics services.
Such information may include recipient name, delivery address, contact details, and shipment-related information.
Disclosure Required by Law or Safety
Information may be disclosed where reasonably necessary to:
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Comply with applicable legal obligations;
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Respond to a valid legal request;
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Protect legal rights;
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Address suspected fraud;
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Protect users or other persons;
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Respond to legitimate regulatory inquiries.
Data Retention
Information may be retained for as long as reasonably necessary for the purpose for which it was collected or for legitimate operational, security, customer service, dispute-handling, recordkeeping, or legal reasons.
When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled according to applicable requirements.
Information Security
We use reasonable organizational, administrative, and technical measures intended to reduce the risk of unauthorized access, loss, misuse, alteration, or disclosure.
No internet-connected service can guarantee absolute security.
Visitors should also use reasonable care when using shared devices, public networks, or shared communication accounts.
International Service Infrastructure
Online retail operations may involve technical or service providers located in different jurisdictions.
Information may therefore be processed or stored outside a visitor's country or region where reasonably necessary and permitted by applicable requirements.
Privacy Rights and Requests
Depending on applicable law, individuals may have rights concerning their personal information.
These may include rights relating to:
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Access;
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Correction;
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Deletion;
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Restriction;
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Objection;
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Portability;
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Withdrawal of consent where applicable.
Privacy-related requests may be submitted using:
Email: service@mirevonai.com
Phone: +86 18988588693
Reasonable information may be requested to verify the identity or authority of the requester.
Children's Information
Mirevonai™ is not intended to knowingly collect children's personal information where applicable law requires authorization that has not been obtained.
If such circumstances are identified, reasonable steps may be taken to address the information.
External Links
The website may include links to independently operated websites or services.
Their information handling practices are governed by their own privacy notices and policies.
Customer Support Records
Customer service communications may be retained when reasonably necessary to resolve inquiries, document previous assistance, address disputes, prevent misuse, or satisfy applicable recordkeeping requirements.
Customer service requests are normally reviewed and responded to within 3 business days.
Policy Changes
We may update this Privacy Policy when our operational practices, technology, services, or applicable requirements change.
Privacy Contact Details
Brand: Mirevonai™
Legal Company: Shanghai Quanya Enterprise Consulting Service Co., Ltd.
Legal Representative: Wang Yongquan
Business Address: Building 7, No. 3259 Huhang Highway, Fengxian District, Shanghai
Email: service@mirevonai.com
Phone: +86 18988588693