ABOUT US
Mirevonai™ is owned and operated by Shanghai Quanya Enterprise Consulting Service Co., Ltd. | Legal Representative: Wang Yongquan | Email: service@mirevonai.com | Phone: +86 18988588693
Business Address: Building 7, No. 3259 Huhang Highway, Fengxian District, Shanghai
Our Store
Welcome to Mirevonai™.
Mirevonai™ is the customer-facing retail brand operated by Shanghai Quanya Enterprise Consulting Service Co., Ltd. Our purpose is to provide a clear and dependable online shopping environment in which customers can identify the company operating the website, understand the products being offered, and obtain assistance when questions arise.
We believe that transparency should continue throughout the entire customer experience. Product information, delivery expectations, return conditions, refund handling, and customer support details should be understandable before a customer needs to rely on them.
Business Identity
The Mirevonai™ website is operated by Shanghai Quanya Enterprise Consulting Service Co., Ltd.
Brand: Mirevonai™
Legal Company Name: Shanghai Quanya Enterprise Consulting Service Co., Ltd.
Legal Representative: Wang Yongquan
Business Address: Building 7, No. 3259 Huhang Highway, Fengxian District, Shanghai
Customer Support Email: service@mirevonai.com
Customer Support Phone: +86 18988588693
The company information displayed on this page is intended to remain consistent with the information shown throughout our principal policies and customer service pages.
Product Information Standards
We aim to provide product descriptions that allow customers to make informed decisions.
Depending on the product, information may include:
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Product photographs;
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Dimensions or measurements;
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Materials;
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Functional characteristics;
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Usage information;
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Included components;
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Compatibility information;
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Care guidance;
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Other relevant specifications.
Customers should review the applicable product page carefully before submitting an order.
Minor differences in appearance may occur because of lighting, display settings, photography, manual measurement, manufacturing batches, or reasonable product updates.
Such minor differences do not automatically mean that a product materially differs from its description.
Clear and Responsible Product Presentation
We do not intend to rely on fabricated endorsements, unsupported guarantees, artificial urgency, or unrealistic product claims.
Descriptions are intended to reflect the product being offered rather than create expectations that cannot reasonably be supported.
If a customer believes that an item received materially differs from the information presented on the applicable product page, the customer should contact our support team.
Our Main Service Standards
For consistency across the Mirevonai™ website, our principal customer service timeframes are:
Eligible Return Period: Within 30 calendar days after delivery
Approved Refund Timeframe: Generally 7–10 business days after applicable review and approval
Estimated Transportation Time: Generally 3–7 business days after dispatch
Customer Support Handling: Normally within 3 business days
Specific conditions are explained in greater detail in the applicable policy pages.
Support After Delivery
Customer assistance remains available after an order has been delivered.
If an item arrives damaged, defective, incorrect, incomplete, or materially inconsistent with its description, customers should contact us and provide information reasonably necessary to understand the issue.
Depending on the circumstances, an appropriate solution may include:
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Replacement;
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Return arrangements;
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Refund;
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Another reasonable corrective solution.
Customers will not be required to bear additional return transportation costs solely because a damaged, defective, or incorrect item was supplied.
How to Reach Us
For questions about products, orders, transportation, returns, refunds, or product condition:
Email: service@mirevonai.com
Phone: +86 18988588693
Customer service requests are normally reviewed and responded to within 3 business days.
Policy Consistency
Our About Us, Contact Us, FAQ, Privacy Policy, Return Policy, Shipping Policy, Terms of Service, and Terms of Use are intended to operate together.
Where the same operational matter appears on multiple pages, we aim to keep the underlying rule consistent.
Updates
We may revise this page when our store operations, website features, customer service procedures, or applicable requirements change.
Updates are intended to improve accuracy and clarity and are not intended to retroactively remove rights already applicable to an existing order.